Privacy Policy

Last Updated: May 19, 2025

INTRODUCTION

Hush (“we,” “our,” or “us”), operated by NV Mountain Ventures, values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or make purchases from us.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

ABOUT OUR BUSINESS

Hush is a business that sells THCA products. We operate in compliance with all applicable federal and state laws and regulations governing hemp-derived products in the United States. Our operations are subject to the 2018 Farm Bill and other relevant legislation that regulates hemp and hemp-derived products.

INFORMATION WE COLLECT

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Create an account
Make a purchase
Sign up for our newsletter
Contact our customer service
Participate in surveys, promotions, or contests
Submit reviews or feedback

This information may include:

Name
Email address
Phone number
Billing address
Shipping address
Payment information
Date of birth (for age verification purposes)
Purchase history

Information Automatically Collected

When you visit our website or use our services, we may automatically collect certain information about your device and usage patterns. This information may include:

IP address
Browser type and version
Operating system
Device information
Referring website
Pages viewed and time spent on pages
Links clicked
Search terms used on our site
Time and date of your visit
Clickstream data

Tracking Technologies

We use various tracking technologies to collect and store information, including:

Cookies

Cookies are small text files stored on your device that help us improve your experience on our website. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until they expire or you delete them).

Google Analytics 4

We use Google Analytics 4 to understand how visitors interact with our website. Google Analytics collects information such as:

Pages visited
Time spent on each page
Referring sites or channels
User demographics and interests (when available)
Device information

Google Analytics may use cookies and other tracking technologies to collect this information. The data collected is transmitted to and stored by Google on servers in the United States. Google may use this information to evaluate your use of our website, compile reports on website activity, and provide other services related to website activity and internet usage.

For more information on how Google Analytics processes your data, please visit: https://policies.google.com/privacy

Meta Pixel

We use Meta Pixel (formerly Facebook Pixel ) to measure the effectiveness of our advertising, understand user actions on our website, and deliver targeted advertisements on Facebook, Instagram, and other Meta platforms. Meta Pixel collects information such as:

Pages visited
Products viewed or purchased
Form completions
Search queries

Meta may use cookies, web beacons, and other storage technologies to collect or receive information from our website and use that information to provide measurement services and target ads.

For more information on how Meta processes your data, please visit: https://www.facebook.com/privacy/policy/

TikTok Pixel

We use TikTok Pixel to track conversions from TikTok ads, optimize our ad campaigns, and build targeted audiences for future ads. TikTok Pixel collects information such as:

Pages visited
Products viewed or purchased
Actions taken on our website
Device information

TikTok may use cookies and similar technologies to collect this information and may combine it with other information they have about you.

For more information on how TikTok processes your data, please visit: https://www.tiktok.com/legal/page/us/privacy-policy/en

Age Verification

As a THCA business, we are required to verify that our customers are of legal age to purchase our products. We collect date of birth information solely for this purpose and may use third-party age verification services to confirm your age.

HOW WE USE YOUR INFORMATION

We may use the information we collect for various purposes, including:

Providing, maintaining, and improving our services
Processing and fulfilling your orders
Communicating with you about your orders, account, or customer service inquiries
Sending you marketing communications, newsletters, and promotional materials
Personalizing your experience on our website
Analyzing usage patterns and trends to improve our website and services
Detecting, preventing, and addressing technical issues, fraud, or illegal activities
Complying with legal obligations
Enforcing our terms of service and other policies
Verifying your age and identity when required by law

LEGAL BASIS FOR PROCESSING YOUR INFORMATION

We process your personal information based on the following legal grounds:

To perform our contractual obligations to you
To comply with legal obligations
For our legitimate business interests
With your consent, where required by law

HOW WE SHARE YOUR INFORMATION

We may share your personal information with the following categories of third parties:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

Payment processors
Shipping and fulfillment companies
Customer service providers
Marketing and advertising partners
Analytics providers
Email service providers
Age verification services
Website hosting and maintenance providers

These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Advertising Partners

We share information with our advertising partners, including Google, Meta (Facebook ), and TikTok, to deliver relevant advertisements to you and measure the effectiveness of our advertising campaigns.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

With Your Consent

We may share your information with third parties when we have your consent to do so.

DATA RETENTION

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining how long to retain information, we consider:

The amount, nature, and sensitivity of the personal information
The potential risk of harm from unauthorized use or disclosure
The purposes for which we process the information
Whether we can achieve those purposes through other means
Legal, regulatory, and compliance requirements

YOUR PRIVACY RIGHTS

Depending on your location, you may have certain rights regarding your personal information. These may include:

Right to Access

You have the right to request information about the personal data we hold about you.

Right to Rectification

You have the right to request that we correct any inaccurate or incomplete information about you.

Right to Erasure

In certain circumstances, you have the right to request that we delete your personal information.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal information under certain conditions.

Right to Data Portability

You have the right to request that we transfer your data to another service provider under certain conditions.

Right to Object

You have the right to object to our processing of your personal information under certain conditions.

California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). These include:

The right to know what personal information we collect, use, disclose, and sell
The right to delete personal information
The right to opt-out of the sale of personal information
The right to non-discrimination for exercising your privacy rights

To exercise your California privacy rights, please contact us using the information provided in the “Contact Us” section below.

DATA SECURITY

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

THIRD-PARTY WEBSITES

Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We encourage you to read the privacy policies of every website you visit.

CHILDREN’S PRIVACY

Our services are not directed to individuals under the age of 21, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

CONTACT US

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Hush
NV Mountain Ventures
810 E 5th St
Carson City, NV 89701, USA
Phone: (480) 788-9220
Email: support@smokehush.com

CONSENT

By using our services, you consent to our Privacy Policy and agree to its terms. If you do not agree with our policies and practices, please do not use our services.